Why work for wilkinsons

Not being able to plan anything because my hours constantly change. Constant stress because we don't have enough people to work in the shop. We do get alot of difficult customers but the team, helps get to still give them the best service they can or more.

Greater London. Breakroom Close menu. Find out what a job is really like. Sign in Breakroom for employers. Search for an employer. Overview Pay Staff discount Reviews Jobs. Join Breakroom. Why this matters At a good job, the role of head office should be to support the people on the frontline serving customers.

Not great Less than 4 weeks notice of shifts How much notice do people get of their shift pattern at Wilko? Is it stressful to work at Wilko? Does Wilko pay enough to live on? Why this matters Everyone should be paid enough to live on. Does Wilko pay market rates? Why this matters Pay can vary a lot between types of job. Do people at Wilko recommend working with their team? Why this matters A good job means enjoying the place where you work.

Do Wilko workers get to choose the shifts they work? Why this matters A good job is flexible around your personal life. Do Wilko managers change shifts at short notice? Are people given support to progress at Wilko? Why this matters A good job should help you progress at work, if you want to. How easy is it for Wilko workers to change shifts? Good People get sick pay Does Wilko pay sick pay? Why this matters Everyone gets sick sometimes. You should be able to take time off without worrying.

How easy is it to book a holiday at Wilko? Is working at Wilko good if you have caring responsibilities? How easy is it to take sick leave at Wilko? Do people at Wilko feel treated by respect by their managers? Why this matters Everyone should get treated with respect by their managers.

Do people at Wilko get proper breaks? Why this matters When you take a break it should be a proper rest. Do people at Wilko enjoy their jobs? Do people get enough training when they start at Wilko? Why this matters A good job should give you good training when you start, not just drop you in at the deep end.

Toxic work culture with lots of favouritism. Lots of gossip. Staff unhappy so bad atmosphere. Little chance to progress. Minimum wage pay. Rotas are printed rotas displayed on wall, nothing online. Rotas meant to be done 4 weeks in advance but are left until last minute. Never know when you're working, impossible to make plans.

Rota can be changed at 24 hours notice. Minimum number of hours are spread over maximum number of days, so could be working 16 hours over 5 days. Shifts scheduled which clash with other commitments like studying, even if you tell them in advance.

Booking holiday a nightmare. Constantly cutting staff and hours so constantly understaffed. Heavy workload for remaining staff. Very poor response to covid. Allowed one sickness absence before disciplinary meetings start. Pros Discount. Cons Everything else. Yes There are 2 helpful reviews 2 No. No work life balance mangers and above do as they please people are treated like minions. Do not expect to be given holidays on mon or Fridays!! Working weekends Bank Holidays n part night shift on flat pay Pros Discount card.

Cons Can't swap shifts take weekends off or even have a coffee break. Best job ive ever had! Brilliant place to work. Started here 3 months ago and just got my permanent contract after being hired temporarily.

Staff are lovely! The team are great together always do their best in every situation. Plus the discount is a bonus! Cons Not enough hours. I worked here for 2 years and left a few months ago They only focus on those who follow them around are desperate for attention The only issue here is management and stuck up senior staff members!

Cons Management. No progression. Was a great place to work for but over the last 4 or so years has really started to fall away from looking after their staff and taking all benefits away such as over time and extra pay for Sunday and overtime also the company made it really hard through covid by making time off for sickness less. Cons There is not much chance to advance. Jobs at Wilko. Customer Service Assistant. Customer Service Assistant Level 1. Sales Assistant. Warehouse Operative Days - Weekends.

Warehouse Operative Days. Been here 6 years and still no opportunity given to progress further in the business whilst new staff are moving up, its all about if your face fits and you lick management's behind.

Not valued as a team member, just a number Can't wait to leave. Pros Staff discount, nothing else. Cons Everything. Head office won't allow each site to have enough staff so you end up doing about 3 jobs not just one.

Definitely got worse since the pandemic. It's not a happy place to work anymore. Cons Very stressful never enough staff. The amount of admin, audits and backside covering is shameful. Lip service paid to most ideas. But never really engaged with. Pros Some of the team. Cons Long hours, no thanks, huge amount of reactive task. Director of Strategy Worksop Mar 12, The business across all sites are passionate about making this happen.

They have to overcome additional challenges of historic systems and permanently keeping costs tight to remain competitive. There are many long-serving team members and if you lack emotional intelligence it can be a tough place to work. There is so much variety and plenty to be proud of. Work hard! Pros good pay, 6 wks hols chance of progression within the company. Cons some weekend work. Loss Prevention Officer Aldershot Aug 11, Pros working with the team.

Cons money and hours. Merchandiser Kingston upon Thames Nov 4, I Handled all customer relations issues in a gracious manner and in accordance with company policies.

Happily, welcomed customers into the shop and helped them locate items. I Resolved all customer complaints in a professional manner whilst prioritizing customer satisfaction. Communicated clear expectations and goals to each team member.

I Identified potential shoplifters and alerted management. I Maintained established merchandising standards, including window, sales floor and promotional displays. Worked with the management team to implement the proper division of responsibilities. Determined customer needs by asking relevant questions and listening actively to the responses.

I Preserved a perfect attendance record for the whole time I worked for Wilkinsons. Pros free lunches. Cons long hours. Customer Service Representative Lancaster Mar 6, I have been working nights for the last 2 years and as of January I took over my position as the goods in worker which meant I brought in the delivery and sorted out all the rubbish so It could be sent back. I am currently the 2nd longest serving night team member on the rota so I've learnt to help direct other members of staff to work to the same quality.

Pros good co-workers. Cons misscommunication. Customer Service Representative Bury May 21, Family run company, with family led values. Great place to work at with brilliant potential within the company. Decent pay, decent management, decent all round.

Pros discount. Facility Coordinator Worksop May 6, Working alongside the Facilities Contracts Manager, Procurement Buyer and Company Solicitor, preparing, delivery and writing the scope's for compliance and service contract documentation.

Meeting and managing with current stakeholders and potential clients when producing and delivering tenders. The job is constantly evolving and I'm always learning the legal part of compliance and retail law. The position is testing and can be especially difficult when writing larger scale contracts ensuring no loop holes are in place and the contractor has the most professional document possible to sign and adhere to.

Pros Company discount, the use of company owned holiday accomodation. Cons No clear vision to the future of the department. Warehouse Worker Rhyl Mar 31, Warehouse Worker Brentwood Jun 28, Working at Wilkinson has given me experience that I would be able to use in the future and I feel that I have learned many new skills while working there.

A typical day of work would be where I would manage the stock intake to ensure that the sales department is prepared for a customers need.

When I am not managing the stock, I work in the sales department, where would be engaging with customers and making sure that their needs are met. For example, if a customer wants a product that is not available on the sales floor then i would try and find the product in the stock room. I also have experience managing money when customers are buying a product and it is my responsibility to make sure that they are receiving their right change.